Term and Conditions

Welcome to Rio Store, your premier destination for high-quality fly fishing equipment. By accessing our website at eliteflytackle.com and making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing and using the Rio Store website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access our website or make purchases.

2. Website Usage and Intellectual Property

2.1. License to Use Website

Rio Store grants you a limited license to access and make personal use of this website. This license does not include any downloading, copying, or use of data mining, robots, or similar data gathering and extraction tools.

2.2. Intellectual Property Rights

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Rio Store or its content suppliers and protected by international copyright laws.

3. Products and Services

3.1. Product Description

We take great care to ensure that our product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.2. Product Availability

All orders are subject to product availability. We reserve the right to limit quantities available for purchase and to revise or discontinue products without notice.

3.3. Special Considerations for Fishing Equipment

Due to the specialized nature of fly fishing equipment, we recommend consulting with our customer service team if you have questions about product suitability for your specific needs.

4. Orders and Payment

4.1. Order Acceptance

Your order constitutes an offer to purchase products from Rio Store. We reserve the right to accept or decline your order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

4.2. Pricing Information

All prices are shown in US dollars and do not include applicable taxes or shipping charges, which will be added during checkout.

4.3. Payment Methods

We accept the following payment methods: Visa, MasterCard, JCB, and PayPal. By providing your payment information, you confirm that you are authorized to use the payment method.

4.4. Order Processing

Orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation with your order details and tracking information once your order ships.

5. Shipping and Delivery

5.1. Shipping Methods and Times

We offer two shipping options:

• Standard Shipping: $12.95, shipped via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50, shipped via EMS, delivered within 15-25 business days after shipment

5.2. Shipping Limitations

We ship worldwide but cannot deliver to some Asian countries and remote areas. If you’re unsure about delivery to your location, please contact us before placing your order.

5.3. Delivery Issues

You are responsible for providing accurate shipping information. Rio Store is not responsible for delays due to incorrect addresses, customs processing, or other factors beyond our control.

6. Returns and Exchanges

6.1. Return Policy

You may return most new, unused items in their original packaging within 15 days of delivery for a full refund or exchange.

6.2. Non-Returnable Items

Due to hygiene reasons and for the safety of all our customers, we cannot accept returns or exchanges on Waders & Boots that show signs of wear or have been used in water.

6.3. Return Process

To initiate a return or exchange:

1. Contact our customer service team at [email protected] within 15 days of receiving your order
2. Provide your order number and details about the product you wish to return
3. Wait for instructions and a Return Merchandise Authorization (RMA) number
4. Ship the item to the provided address with the RMA number clearly marked

6.4. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (wrong item shipped, defective item). Refunds will not include original shipping charges.

6.5. Refund Processing

Refunds are issued to the original payment method. Please allow 1-2 business days for us to process your refund after we receive and inspect the returned item, plus additional time for your financial institution to process the refund.

7. User Responsibilities

7.1. Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

7.2. Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7.3. Prohibited Uses

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

8. Limitation of Liability

Rio Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the services or products.

Our total liability for any claim arising under these terms shall not exceed the amount you paid for the products that are the subject of the claim.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose information about you.

10. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Oregon, United States.

11. Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

12. Contact Information

Questions about the Terms and Conditions should be sent to us at: